At AdiGiVault (adigivault.com), accessible from https://adigivault.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect and how we use, protect, and handle your data.
1. Information We Collect
When you browse AdiGiVault, create an account, or complete a digital purchase, we may collect the following information:
- Contact & Account Details: Name, email address, phone number (if provided during checkout), and billing address.
- Order Information: Products purchased, order dates, transaction reference numbers, and download logs.
- Technical Data: IP address, browser type, device information, operating system, and geolocation data (used strictly to determine appropriate currency: BDT or USD).
- Cookies & Local Storage: Session cookies for cart persistence, currency zone detection (
agp_zone), and theme preferences.
2. Payment Security & Financial Information
AdiGiVault never stores, handles, or has access to your full payment card details or mobile banking PINs. All transactions are processed through encrypted, PCI-DSS compliant third-party payment gateways:
- Stripe (International): Processes international credit and debit cards with end-to-end TLS encryption and 3D Secure verification.
- UddoktaPay (Bangladesh): Processes local mobile financial services (bKash, Nagad, Rocket, Upay, and local bank cards) through secure API gateways.
3. How We Use Your Information
We use the data collected strictly for legitimate business operations:
- To generate and deliver automated digital download links and account login credentials.
- To process transactions, generate invoices, and combat fraudulent purchases.
- To provide timely customer support and resolve order queries.
- To detect regional currency requirements and provide localized checkout experiences.
- To optimize website performance, security, and search engine crawlability.
4. Zero Third-Party Data Selling
We have a strict zero data-selling policy. We do not sell, rent, trade, or disclose your personal information, email addresses, or transaction history to any third-party advertisers, data brokers, or marketing networks.
5. Cookies & Cache Technology
Our website utilizes cookies and edge caching (LiteSpeed Cache) to enhance your browsing experience:
- Essential Cookies: Keep track of items added to your cart, active user sessions, and checkout progress.
- Vary Cookie (
agp_zone): Ensures fast localized caching so visitors in Bangladesh see BDT pricing and international visitors see USD pricing. - Security Cookies: Protect against cross-site request forgery (CSRF) and automated spam attacks.
You can choose to disable cookies through your individual browser settings; however, doing so may disable cart and digital checkout functionality.
6. Data Security & Retention
We implement robust technical and organizational security measures—including SSL/TLS encryption, server-level firewalls, and restricted administrative privileges—to protect your personal information against unauthorized access, alteration, or disclosure. Customer order records are retained only as required to provide ongoing access to your purchased digital downloads and comply with tax and accounting obligations.
7. Your Data Rights
Under applicable data privacy regulations, you have the right to:
- Request a copy of the personal data we hold about you.
- Request corrections to any inaccurate or incomplete details.
- Request the deletion of your account and personal data, subject to legal record-keeping requirements.
Privacy Questions & Data Requests
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection representative:
Address: AdiGiVault Operations, Dhaka, Bangladesh. We respond to all verified privacy requests within 48 business hours.
